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When We Are Closed

If you call the surgery outside opening hours your call will be automatically re-directed to our Out of Hours Service. Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery reopens. 

Richmond Health Help Now

To find your nearest Healthcare provider, download the Richmond Health Help Now app, available for both Apple and Android devices.

Have you tried your Pharmacy?

Every year, millions of us visit our GP with minor health problems that our local pharmacist could resolve. It is estimated 50 millions visits to the GP are made every year for minor ailments such as coughs and colds, mild eczema and athlete's foot. But by visiting your pharmacy instead, you could save yourself time and trouble. Instead of booking and waiting for a GP appointment, you can visit your local pharmacist any time - just walk in. All pharmacists can recognise many common health complaints. They can give advice or, where appropriate, medicines that will help clear up the problem. If your problem is more serious and needs the attention of a GP, your pharmacist will recognise this and advise you to see your GP instead. More information here. offers advice on all sorts of different illnesses. You are able to view and print leaflets for your reference.

NHS Direct Online

NHS Direct Online is a health advice and information service which you can access online. They have an online Symptom Checker and can direct you to the appropriate treatment and service.

Richmond Out of Hours Service

Should you need urgent medical advice outside our normal opening hours, dial the surgery number (0208 977 2638) and you will be put directly through to a doctor from our Out of Hours provider. They can also be telephoned directly on 0300 024 0000. The Richmond Out of Hours Service leaflet can be read here.

Teddington Walk-in Centre

Located at Teddington Memorial Hospital, Hampton Road, Teddington. You will be seen by a healthcare professional. They walk-in centre can be contacted on 0208 714 4210. More information is available here

NHS Emergency and Urgent Care Services

In the case of urgent need when the practice is closed you can call 111 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

Call 999 in an Emergency.

Chest pains and/or shortness of breath constitute an emergency.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website