Order your repeat medication. 

Repeat Prescriptions

Repeat prescriptions are generally given for periods of between one and three months, sometimes longer.

Repeat prescriptions should balance patient convenience with clinical appropriateness, cost-effectiveness and patient safety. For example, where a patient’s condition is stable, it may be appropriate to issue prescriptions for longer periods, and this would be discussed and agreed with the Doctor.

Requesting Your Repeat Prescription

You can request your medication in the following ways:

  • By ordering online.
  • In person – handing the receptionist the tear-off portion of your last prescription.
  • In writing – sending either the tear-off portion of your last prescription or a written request by email, post or fax.

We do not accept prescription requests which are not in writing (i.e. over the phone).

Prescriptions will only be available for collection after two working days.

This time reflects the amount of care we need to take in order to produce your prescription safely; therefore please order your medication in plenty of time.

If you would like us to post your prescription to you, please enclose a stamped addressed envelope.

Batch Prescribing Prescriptions

Batch prescribing is a system where patient prescriptions can be produced for scheduled collection over a six month period. The six months of prescriptions are sent to an agreed nominated pharmacy where the patient is given a ‘collection slip’ which must be presented to the pharmacy each time further supplies of medications are due.

If you, or someone you care for, uses the same medicines regularly, you may be able to benefit from Batch prescribing. This scheme means you won’t have to visit the surgery or make an appointment every time you need more medication.

Each time you visit the pharmacy, they will check that the medicines are still needed and are being used appropriately. It is also an opportunity to make better use of pharmacists’ skills by helping patients get the most out of their medicines.

If you would like more information about this service, please contact us or alternatively book an appointment with a doctor.

Electronic Prescription Service

Hampton Wick Surgery offers the Electronic Prescription Service (EPS), so if you have a preferred pharmacy (known as a ‘nomination’) for all your prescriptions to be sent to, we can arrange this for you.

If you would like to take advantage of this service, please register.

Benefits of the EPS

  • If you get a repeat prescription, you will not have to spend your time coming to the practice each time to pick up your paper prescription. Instead, your GP will send it automatically and electronically to the place you choose (your nomination) and therefore your prescription has less chance of getting lost.
  • Nearly all pharmacies are connected to this service, so you will be able to get your medicines from any pharmacy you choose – whether it’s near home, work or the shops.
  • You may not have to wait as long for your prescription items, as there will be more time to get your medication ready before you arrive at the pharmacy. If any of the medicines on your prescription are out of stock when the pharmacist receives your prescription, they can be ordered in ready for you.

What if I do not wish to use this service?

If you do not wish to use this service despite the benefits, that is fine and you will not need to do anything. You will continue to get paper prescriptions as you do now.

Your Local Pharmacy Can Collect Your Prescription For You!

Alternatively, if you prefer paper to electronic prescriptions, we can arrange for one of our local pharmacies to collect your prescription from the surgery. All of the local pharmacies listed below collect prescriptions from us on a regular basis.

If you would like to use this service, let us know which pharmacy is your preferred destination and we will ensure your prescription is added to that pharmacy’s collection box.

The pharmacies who collect prescriptions from us are:

  • Herbert and Shrive Pharmacy
  • Boots, Kingston (Union Street)
  • Boots, Kingston (Bentalls Centre)
  • Boots, Teddington
  • Kirby Pharmacy
  • Maple Leaf Pharmacy
  • KC Pharmacy
  • Teddington Pharmacy

Prescription Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

Find out about the NHS Prescription Charges.